CHC33015 Certificate III in Individual Support Course

What does an Individual Support worker do?

Individual Support workers are also known as Aged or Disability Care Workers, Personal Care Worker or Personal Carer.  People in these roles provide general assistance, care and emotional support for aged or disabled people in their own homes and in aged and disability residential care.

Qualification Description

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

The course will be delivered over 52 weeks including holidays.  Class work is delivered over a 40 week block, students are then given an additional 12 weeks to complete a minimum of 120 hours of work placement.  Students may also complete the work placement hours during the 40 week delivery which may reduce the duration of the course.

Key Information

Qualification Code: CHC33015 Certificate III in Individual Support

Next intake date: all year round

  • Care Worker

  • Disability Worker

  • Home Care Worker

  • Nursing Assistant


  • Community Care Worker

  • Residential Care Worker

  • Residential Support Worker

  • Aged Care Worker

Course Structure

13 Units must be completed.

  • 7 core units

  • 6 elective units, consisting of:

    • at least 4 units from the electives listed below, at least 2 units must be from those units listed under Groups A, B or C

    • up to 2 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome

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Local Students (Classroom) 
Course Duration
  • 45 Weeks full time (3 days per week + self-study, including 120 hours work placement)

  • 52 Weeks part time (1 day per week + self-study, including 120 hours work placement)

Delivery Modes
  • Classroom Based (face-to-face practical and theory & unpaid work placement of 120 hours)


Vermont, Fitzroy, Dandenong, Coolaroo and Sunshine.

Entry Requirements

There are no formal prerequisites required to enter the Certificate III in Individual Support course.

Prior to enrolling in this course, students must complete Victorian International Academy’s Language, Literacy and Numeracy assessment and pre-training review interview so we can assess the suitability of this course to meet your needs.  A current Police Records Check will be required when undertaking the work placement of 120 hours, as this work placement is required for completion of your course, per FairWork requirements, students will not be paid for their work placement hours. 


Students will also be required to pay the fee and provide the Police Check to VIA prior to commencing the course.  The student must be 18 years of age or over and be physically able to carry out personal support duties as required for the role of a care worker.

Selection for enrolment in our courses will be approved for applicants who meet the qualification entry requirements.  In line with government policy, students with intellectual and physical disabilities, who meet the entry requirements are encouraged to participate in training.

 Skills First

Students may be eligible for subsidised training under the Victorian Government’s Skills First Program.

VIA will assess your eligibility for a government subsidised place prior to enrolment but you can find out more and check your eligibility on the Victorian Skills Gateway:

Course Fees

The fees you will need to pay will depend on your eligibility for a government subsidised place.  Please see our Statement of Fees documents for more information.

Statement of Fees

Other financial support

You may also be eligible to receive payments to support you while studying at Victorian International Academy.  Please see the Department of Human Services website for more information:

Department of Human Services – Students and trainees

New Work Placement Locations Welcome

At Victorian International Academy, we provide our students with the best opportunities to find a rewarding career.  Our work placement program provides host employers with eager interns who are ready to apply the knowledge they have gained as they work.  Often our students are employed by their host employers following their work placement, saving the cost of recruitment and training a new employee.  If you are interested in becoming a host employee, please contact us to discuss the opportunities.